Last updated: 9-Oct-2025
At Indian Swad Kitchen (“we”, “us”, or “our”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, interact with our products, or subscribe to our newsletter.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect information in the following ways:
a) Information You Provide Directly
When you:
- Place an order on our website
- Create an account
- Subscribe to our newsletter (via MailPoet)
- Fill out our contact form or leave a comment
You may provide information such as:
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment details (processed securely through our payment provider WooPayments/Square)
b) Automatically Collected Information
When you browse our site, we may collect:
- IP address
- Browser type and version
- Device type
- Pages visited and time spent on the site
- Referral source
We use cookies and similar technologies to personalize content, analyze traffic, and improve your experience.
2. How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Provide customer support
- Send order updates and account notifications
- Improve our website and product offerings
- Send newsletters or promotional emails (only if you subscribe)
- Comply with legal obligations
We never sell or rent your personal information.
3. Cookies
Our website uses cookies to enhance your browsing experience.
Cookies help us:
- Remember your preferences and login information
- Keep your shopping cart active
- Analyze website performance
You can choose to disable cookies in your browser settings, but some parts of the website may not function properly.
4. Email Marketing
We use MailPoet to manage our newsletter subscriptions.
When you subscribe, your email address is stored securely and used only to send updates or offers related to our products.
You can unsubscribe anytime by clicking the link in our emails. For more information you can refer to Mailpoet’s Privacy Policy.
5. Data Protection
We implement appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
All online transactions are processed through secure, encrypted connections (SSL).
6. Third-Party Services
We may use third-party services (like payment gateways, analytics, or social media integrations). These providers have their own privacy policies governing the use of your information.
Examples include:
- WooCommerce for order management
- Stripe / WooPayments / Square / PayPal for payments
- Google Analytics for traffic analysis
- MailPoet for newsletters
We encourage you to review their respective policies.
7. Your Rights
You have the right to:
- Access, correct, or delete your personal data
- Withdraw consent to receive marketing communications
- Request a copy of your stored data
You can contact us anytime at swadkitchen18@gmail.com to make such requests.
8. Retention of Data
We retain your information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law (such as tax or accounting obligations).
9. Children’s Privacy
Our website is not directed at children under 13 years of age. We do not knowingly collect personal information from minors.
10. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.
The updated version will always be available on this page with the “last updated” date.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
📧 Email: swadkitchen18@gmail.com
🏠 Address: 425 3rd Ave N, Saskatoon, S7K 5C4, Canada
🌐 Website: indianswadkitchen.ca